Navigis partnership to improve IT service

Press release
Posted 11/28/11

Navigis, a leading global integrator of ServiceNow software and services and Third Sky, the leading IT Service Management (ITSM) solutions provider, …

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Navigis partnership to improve IT service

Posted

Navigis, a leading global integrator of ServiceNow software and services and Third Sky, the leading IT Service Management (ITSM) solutions provider, announced a partnership to provide ITIL-based best practices, education and consulting services with IT services implementation and product training to help organizations improve overall levels of IT service delivery and service support.

The exclusive partnership allows the two companies to provide a wide range of complimentary solutions for organizations who have already implemented a ServiceNow solution or those considering moving their enterprise IT service management functionality to the ServiceNow platform. ServiceNow is recognized as the industry leading cloud-based IT service management solution and the fastest growing provider in its market offering intuitive, social and flexible IT management services at a fraction of the price of the legacy software players.

"We've taken one of the best IT Service Management consulting companies and combined it with one of the best services companies to make IT more strategic, efficient and cost-effective," said Jason Wojahn, Vice President of Operations for Navigis. "Our customers will gain the combined value of faster ServiceNow implementations, extensive product training as well as on-going ITIL process and workflow best practices."

"This partnership allows us to work together with companies to assess their needs, improve processes and services, and implement a successful ITSM program," said Third Sky's Vice President of Professional Services, Reginald Lo. "Our hands-on, real-world approach to ITSM can transform IT organizations into strategic, business-driven service providers that deliver the highest levels of service and support while lowering costs."

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